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RESOLUTION TO APPROVE CHANGE ORDER #1 TO CONVERGE ONE
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WHEREAS, By Resolution 20-05 on January 28, 2020, the MATA Board of Commissioners awarded a three-year with two one-year option contract for Hosted Voice Telephony Hardware and Software for a Complete Telephone and Contact Center System in the amount of $748,260.36 with optional years $210,700.60 each to Converge One; and
WHEREAS, Portions of this contract (Call Center equipment/service) ended August 2024. MATA was able to reach a deal with Converge One to move all contracted services to an updated platform with significantly reduced cost for an additional three years; and
WHEREAS, The cost to procure new services and all new equipment needed, would greatly exceed the current offered amount; and
WHEREAS, Based on MATA's current financial situation, MATA staff recommends that Change Order 1, a three-year contact extension be awarded to Converge One at a cost not to exceed $310,000.00; and
WHEREAS, Grant funds are available for this project; and
WHEREAS, MATA staff recommend that Change Order #1 be issued to its three-year with two one-year option contract with Converge One for an additional three-years at an amount not to exceed $310,00.00, raising the total Contract amount to $1,479,661.56; and
NOW THEREFORE, BE IT RESOLVED BY THE MEMPHIS AREA TRANSIT AUTHORITY BOARD OF COMMISSIONERS, that Change Order #1 be issued to Converge One, in the not to exceed amount of $310,000.00 increasing the total contract amount not to exceed $1,479,661.56.
BE IT FURTHER RESOLVED That staff be authorized to execute a change order for a total contract amount not to exceed $1,479,661.56; and
BE IT FURTHER RESOLVED That the Interim Chief Executive Officer, Chairman, Vice-Chairman, and Contracting Officer are authorized to approve Change Order #1 and to execute documents related thereto.
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TO: MATA Board of Commissioners
FROM: Bacarra Mauldin, Interim Chief Executive Officer
DATE: November 1...
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