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RESOLUTION TO APPROVE CHANGE ORDER #1 TO CONVERGE ONE
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WHEREAS, By Resolution 20-05 on January 28, 2020, the MATA Board of Commissioners awarded a three-year with two one-year option contract for Hosted Voice Telephony Hardware and Software for a Complete Telephone and Contact Center System in the amount of $748,260.36 with optional years $210,700.60 each to Converge One; and
WHEREAS, Portions of this contract (Call Center equipment/service) ended August 2024. MATA was able to reach a deal with Converge One to move all contracted services to an updated platform with significantly reduced cost for an additional three years; and
WHEREAS, The cost to procure new services and all new equipment needed, would greatly exceed the current offered amount; and
WHEREAS, Based on MATA’s current financial situation, MATA staff recommends that Change Order 1, a three-year contact extension be awarded to Converge One at a cost not to exceed $310,000.00; and
WHEREAS, Grant funds are available for this project; and
WHEREAS, MATA staff recommend that Change Order #1 be issued to its three-year with two one-year option contract with Converge One for an additional three-years at an amount not to exceed $310,00.00, raising the total Contract amount to $1,479,661.56; and
NOW THEREFORE, BE IT RESOLVED BY THE MEMPHIS AREA TRANSIT AUTHORITY BOARD OF COMMISSIONERS, that Change Order #1 be issued to Converge One, in the not to exceed amount of $310,000.00 increasing the total contract amount not to exceed $1,479,661.56.
BE IT FURTHER RESOLVED That staff be authorized to execute a change order for a total contract amount not to exceed $1,479,661.56; and
BE IT FURTHER RESOLVED That the Interim Chief Executive Officer, Chairman, Vice-Chairman, and Contracting Officer are authorized to approve Change Order #1 and to execute documents related thereto.
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TO: MATA Board of Commissioners
FROM: Bacarra Mauldin, Interim Chief Executive Officer
DATE: November 19, 2024
SUBJECT: Resolution to Approve Change Order 1 for Converge One
The purpose of this resolution is to approve Change Order #1 to Converge Ones’ contract for Hosted Voice Telephony Hardware and Software for a Complete Telephone and Contact Center System. MATA is required to maintain a telephone system and call center to ensure efficient and continued operation.
Converge One has an existing Three-Year w/two one-year options contract with MATA that was awarded by the MATA Board of Commissioners on January 28, 2020 (20-05), to supply these items. MATA was able to negotiate services on an upgraded platform for a significantly reduced cost of $310,000 for 36 months.
MATA staff feels it would be in MATA’s best interest to approve Change Order1 to extend the current contract for three additional years. The cost of procuring all new services and equipment would exceed the current offered pricing.
recommendation
MATA staff recommend that Change Order #1 be issued to Converge One for three-year extension at a total cost not to exceed $310,000.00, increasing its contract to a total not to exceed amount of $1,479,661.56.